Privacy Policy
This policy explains what Sewer Reline does with the personal information you provide through this website.
Information we collect
When you submit an enquiry we collect the details you enter: the problem you describe, whether you have a sewer camera report, your postal code, name, phone number, email address and any additional comments. We do not ask for financial information.
How we use it
- To understand your enquiry and assess where it should be directed
- To share it with one or more relevant local sewer repair professionals so they can contact you about an estimate
- To respond to you directly if you contact us by email
Who we share it with
Enquiry details are shared with sewer repair professionals for the purpose of responding to your request. Those businesses are independent and handle your information under their own privacy practices. We do not sell personal information for unrelated advertising purposes.
Retention
Enquiry records are kept only as long as needed to operate the service and meet legal or record-keeping obligations, after which they are deleted.
Your rights
Under Canadian privacy legislation you may request access to the personal information we hold about you, ask for corrections, or ask us to delete it. Send the request through our contact page and we will respond within a reasonable period.
Cookies and analytics
This website aims to keep tracking to a minimum. If analytics or advertising tools are introduced, this page will be updated to describe them before they are used.
Changes to this policy
We may update this policy as the service develops. Material changes will be reflected on this page.